Delivery guide

Shipping Information

Find information about order processing, delivery, shipping fees, tracking, and possible delays.

Order processing

Orders are prepared before they are handed to the courier. Current processing information can be communicated during checkout, in an order confirmation, or through a direct order update from Kasya.

Metro Manila delivery

Delivery timing depends on the courier, destination, and current order volume. Any available estimate will be communicated with your order or shipping update.

Provincial delivery

Provincial delivery timing varies by destination and courier coverage. Any available estimate will be communicated with your order or shipping update.

Shipping fees

Shipping costs ₱55–₱99 depending on location. The applicable amount is shown during checkout before you complete your order.

Order tracking

Tracking information is provided after an order has been prepared for delivery. Use the tracking details in your order update to follow the shipment on the courier’s tracking page.

Delivery delays

Courier delays, weather disruptions, high-volume sale periods, and failed delivery attempts may affect delivery timing. Tracking scans can also take time to update. If you need help, contact Kasya with your order number and tracking details.